Author:
Anand Chandra Mand
Anand Chandra Mand, generalist sports betting and gambling journalist and information space analyst at 1xbet-online.in.
1xBet India Support
Each player at least once had questions related to the operation of the site or withdrawal of winnings. At 1xBet, we employ a multilingual team of professionals who are ready to help you at any moment. The service operates around the clock, seven days a week. Below we will discuss the main ways to contact support.
Ask a Question on the Website
The quickest and easiest way is to ask a specialist any question through the online chat form. The option can be used both in a web browser and in the app for mobile devices. Follow these steps to submit your request:
Open the 1xbet site
Go to our home page.
Look for the chat
Find the online chat window in the lower right corner.
Ask your question
Formulate and write a question or a problem.
Get an answer
Wait for a response from a specialist.
The service automatically processes requests and responses. If there is no solution in the frequently asked questions section, then a real specialist will answer you.
Another way to get in touch is to write a letter via email. Depending on the subject of the question, there are several variants for email addresses. Use the following options to submit your request:
| General issues: | info-en@1xbet-team.com |
| Contacting the site security department: | security-en@1xbet-team.com |
| For promotional offers: | marketing@1xbet-team.com |
| For partnership: | b2b@1xbet-team.com |
The response time can take from several hours to several days, depending on the complexity of the question and the workload of the service. Do not duplicate the request if you are still waiting for a response — this will not speed up the process.
By Phone
To receive the most detailed and timely assistance, 1xBet clients can call. For Indian players, the valid number is +44 127 325-69-87. Be prepared for the fact that you will have to listen to the answering machine for a while, so check the call rate with your mobile operator.
The response time depends on the number of calls, but as a rule, it does not take more than 10-15 minutes. Experts speak English, so if you do not have sufficient conversational skills, choose another way to communicate. You can make a call on weekdays from 9.00 am to 7.00 pm.
Contact Form
In addition to the methods listed above, you can write a message using the feedback form. This is the longest in comparison with other options, but it is convenient for some clients. To use the form, follow these steps:
Visit the website
Go to the official website of the bookmaker through any device — it can be a mobile device, personal computer, or laptop.
Click on the Contacts button.
Go to the bottom of the page — the information you need is located just below the «About us» section.
Enter your request.
You will see a feedback form for filling out. Write you question, confirm that you are not a robot and click submit.
It is recommended that you check the FAQ section before contacting support. Such requests are processed for longer than the email message but do not take more than a few days.