1xBet India Support

Each player at least once had questions related to the operation of the site or withdrawal of winnings. At 1xBet, we employ a multilingual team of professionals who are ready to help you at any moment. The service operates around the clock, seven days a week. Below we will discuss the main ways to contact support.

If you have any questions you can always contact our support team.

Ask a Question on the Website

The quickest and easiest way is to ask a specialist any question through the online chat form. The option can be used both in a web browser and in the app for mobile devices. Follow these steps to submit your request:

Open the 1xbet site

Go to our home page.

Follow our link and open the official website.

Look for the chat

Find the online chat window in the lower right corner.

You can find the chat window on each page of the site.

Ask your question

Formulate and write a question or a problem.

You can find popular questions in the presented list.

Get an answer

Wait for a response from a specialist.

The chat is available 24/7.

The service automatically processes requests and responses. If there is no solution in the frequently asked questions section, then a real specialist will answer you.


Another way to get in touch is to write a letter via email. Depending on the subject of the question, there are several variants for email addresses. Use the following options to submit your request:

General issues:info-en@1xbet-team.com
Contacting the site security department:security-en@1xbet-team.com
For promotional offers:marketing@1xbet-team.com
For partnership:b2b@1xbet-team.com

The response time can take from several hours to several days, depending on the complexity of the question and the workload of the service. Do not duplicate the request if you are still waiting for a response — this will not speed up the process.

By Phone

To receive the most detailed and timely assistance, 1xBet clients can call. For Indian players, the valid number is +44 127 325-69-87. Be prepared for the fact that you will have to listen to the answering machine for a while, so check the call rate with your mobile operator.

The response time depends on the number of calls, but as a rule, it does not take more than 10-15 minutes. Experts speak English, so if you do not have sufficient conversational skills, choose another way to communicate. You can make a call on weekdays from 9.00 am to 7.00 pm.

You can always call us by phone if you prefer this method.

Contact Form

In addition to the methods listed above, you can write a message using the feedback form. This is the longest in comparison with other options, but it is convenient for some clients. To use the form, follow these steps:

Visit the website

Go to the official website of the bookmaker through any device — it can be a mobile device, personal computer, or laptop.

Open the 1xbet official website.

Click on the Contacts button.

Go to the bottom of the page — the information you need is located just below the «About us» section.

Find the 'Contacts' section and click on it.

Enter your request.

You will see a feedback form for filling out. Write you question, confirm that you are not a robot and click submit.

It's the slowest yet convenient method for contacting the support team.

It is recommended that you check the FAQ section before contacting support. Such requests are processed for longer than the email message but do not take more than a few days.