1xBet Privacy Policy

Categories of Personal Data Collected

The following types of personal information may be collected:

• Full name and date of birth;
• Contact details, including email address and phone number;
• Payment and financial information required to process transactions;
• Identity verification documents, as required under applicable compliance obligations;
• Usage data, including login activity, device information, and interaction records.

Technical and Organisational Protection Measures

All personal data is protected through a combination of technical and organisational safeguards, including:

• Encrypted data transmission using industry-standard protocols;
• Restricted internal access to personal information on a need-to-know basis;
• Regular security assessments and system integrity checks;
• Secure storage infrastructure with access control mechanisms.

User Rights

Users retain the following rights with respect to their personal data:

• The right to access personal information held by the platform;
• The right to request corrections to inaccurate or incomplete data;
• The right to request deletion of personal data, subject to legal retention obligations.

Compliance with Indian Law

Data collection and processing practices are conducted in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable to online services operating in India.

Personal data collected through the platform is used strictly for defined, lawful purposes. The following describes the primary uses of user information:

• Account administration: Personal data is used to create, maintain, and manage user accounts, ensuring secure access to all platform services;
• Transaction processing: Financial information is used to facilitate deposits, withdrawals, and other payment-related operations;
• Service improvement: Usage data and interaction records are analysed to identify areas for platform enhancement;
• Marketing communications: Where users have provided consent, contact details may be used to deliver relevant promotional information about available services;
• Analytics: Aggregated and anonymised data is used to assess platform performance and user behaviour patterns;
• Regulatory compliance: Personal data is processed as required to meet legal, regulatory, and anti-money laundering obligations.

All processing is conducted on a lawful basis, with transparency as a core principle. No personal information is used for purposes beyond those stated in this document without prior notification to the user.

Accessing and Updating Data

Personal information can be reviewed and updated through the account settings section of the platform. Users who identify inaccuracies in their stored data should submit a correction request through the available support channels. Updates will be processed in a timely manner upon verification of the request.

Requesting Data Deletion

Users may request the deletion of their personal data by contacting the platform’s support team. Deletion requests are subject to applicable legal retention requirements. Certain information may be retained for a period determined by regulatory obligations, even following account closure.

Consent to Security Checks and Payment Processing

By using the platform, users acknowledge and consent to the following:

• Security and identity verification checks may be carried out as part of the account and transaction approval process;
• Payment data may be shared with authorised third-party payment service providers for the sole purpose of processing transactions;
• Such processing is conducted in accordance with the terms outlined in this policy and any applicable provider-specific data agreements.

The platform is intended exclusively for individuals aged 18 years and above. Access to any services, including sports betting and online casino products, is strictly prohibited for minors.

Age Verification Limitations

The platform does not have the technical capability to independently verify the age of every user without the submission of valid identity documents. Users are required to confirm their eligibility during registration, and identity verification may be requested at any stage of the account lifecycle.

Handling of Data Belonging to Minors

If a parent or legal guardian becomes aware that a minor has registered on the platform and provided personal data, they should contact the support team immediately. Upon receipt of a verified request, all personal data associated with the minor’s account will be permanently deleted from the platform’s records without undue delay.

Given the global nature of the platform’s operations, personal data may be transferred to, stored in, or processed in countries other than the user’s country of residence, including jurisdictions where 1xBet’s partners, service providers, or affiliated entities operate.

Basis for International Transfer

By using the platform and accepting this policy, users provide explicit consent to the international transfer and processing of their personal data. This includes transfers to countries that may have different data protection standards than those applicable in India.

Confidentiality Assurance

All third parties and partners involved in the international processing of personal data are contractually required to:

• Maintain appropriate levels of data confidentiality;
• Apply technical and organisational security measures;
• Process personal information only for the purposes specified in applicable agreements.

Users can request further information regarding international data transfers by contacting the platform’s support team.

A legal disclaimer, where applicable, may alter the scope, interpretation, or practical effects of the provisions set out in this privacy policy. Users should be aware that such a disclaimer forms part of the overall legal framework governing the use of the platform.

Applicability

The legal disclaimer becomes binding at the moment a user formally accepts this privacy policy. Acceptance may occur through one of the following actions:

1. Affixing a signature or ticking an acceptance checkbox on a registration or consent form.
2. Clicking a confirmation button indicating agreement to the terms of the policy.
3. Continued use of the platform following notification of policy updates, which constitutes implied accession to the revised terms.

Users are advised to review all applicable legal documents, including the Terms and Conditions and any relevant disclaimers, before using the platform’s services.

Cookies are small text files placed on a user’s device by a website during a browsing session. The platform uses cookies to support a range of functional and analytical purposes.

Purpose of Cookie Usage

Cookies are used for the following:

• Statistical analysis: Collecting aggregate data on how users interact with the platform;
• Behaviour analysis: Tracking navigation patterns to identify usability issues and areas for improvement;
• Personalisation: Storing user preferences to deliver a more relevant browsing experience;
• Platform improvement: Using collected data to refine features, content presentation, and overall performance.

Cookie Retention Period

Cookies placed on user devices are retained for a period of up to 12 months, unless cleared earlier by the user through their browser settings.

Managing Cookies

Users may configure their browser settings to refuse or delete cookies at any time. However, disabling certain cookies may affect the functionality and performance of the platform. For detailed guidance on managing cookies, users should consult their browser’s help documentation.

By accessing and using the 1xBet platform, users indicate full and unconditional acceptance of the terms set out in this privacy policy. This acceptance applies to all services available on the platform, including sports betting, casino products, and all associated account functions.

Prevailing Version

The version of the privacy policy currently published on the platform is the version that governs all data handling practices. In the event of any conflict between a previously communicated version and the current published document, the current version shall take precedence.

Policy Updates

The platform reserves the right to update or revise this policy at any time. Users are responsible for reviewing the policy periodically to remain informed of any changes. Continued use of the platform following the publication of an updated policy constitutes acceptance of the revised terms.

Personal data held by the platform may be shared with third parties under specific and defined circumstances. Such sharing is conducted strictly within the bounds of applicable law and the terms of this policy.

Circumstances for Data Sharing

Personal information may be disclosed to third parties in the following situations:

• Legal obligations: Where disclosure is required by law, court order, or regulatory authority;
• Dispute resolution: Where sharing is necessary to investigate, prevent, or resolve a dispute involving the user’s account;
• Contractual agreements: Where third-party service providers require access to data in order to deliver contracted services on behalf of the platform.

Scope and Notification

Where third parties with access to personal data are listed on the platform, users are encouraged to review the relevant disclosures. Where a specific third party is not individually identified, users will be informed of the purpose and scope of any data sharing arrangement prior to, or at the time of, disclosure wherever practicable.

User Consent

By providing personal data and using the platform’s services, users consent to the sharing of their information with authorised third parties as described in this section. No data is shared beyond the scope outlined above without appropriate user notification.

The platform may contain links to third-party websites that are not owned, controlled, or operated by 1xBet. These links are provided for informational or functional purposes only.

Third-Party Privacy Policies

Each external website operates under its own independent privacy policy and data handling practices. The platform does not assume any responsibility for the content, privacy standards, or data use practices of any third-party website accessed through a link on the platform.

User Responsibility

Users are advised to exercise caution when navigating to external websites and to review the applicable privacy policy of any third-party site before providing personal information. The platform has no authority over, and accepts no liability for, how external websites collect, store, or process user data.